Awards and Recognition

At Brother, we strive to offer our customers superior value by providing them with high-quality, user-friendly, reliable and cost-effective products and services. We stand proudly behind the quality of our products because we believe in them. And according to the media and industry awards that our products have won, our views are shared by others. These accolades are a testament to Brother's innovation and industry leadership.


ISO 9001

ISO 9001:2008 specifies requirements for a quality management system where an organisation

- needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and

- aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.




ISO 14001

ISO 14001:2004 specifies requirements for an environmental management system to enable an organisation to develop and implement a policy and objectives which take into account legal requirements and other requirements to which the organisation subscribes, and information about significant environmental aspects. It applies to those environmental aspects that the organisation identifies as those which it can control and those which it can influence.





CaseTrust Gold

Brother was one of the three companies bestowed the Consumers Association of Singapore’s (CASE) CaseTrust Gold Award. This premier tier of the CaseTrust Accreditation Scheme is given to businesses with the added edge and distinguishes them as industry leaders. CaseTrust Gold recognises business excellence and superior customer service. To consumers, this award represents a promise of the high standards in service quality. The CaseTrust Gold Award reinforces Brother’s vision of providing our customers with world-class service.



Singapore Service Class

Brother Singapore conferred the Singapore Service Class (S-Class)

First Printer company to be awarded with the S-Class certification

On 31st May 2011, Brother Singapore was awarded with the Singapore Service Class. We are the first printer company to be awarded with the S-Class certification.

At Brother Singapore, we are proud to be honoured with such a prestigious award. The recognition, accorded by Spring Singapore celebrates our reach of high level of customer service standards and satisfaction which truly embodies our company motto “at your side”.

Download Article