Warranty Terms & Conditions
Brother Servicing Procedure
Customer who encounters difficulty in using Brother Printer, Multi-Function Centre (MFC), Fax Machine, P-Touch Machine, Consumable * and Tape, kindly bring both the machine as well as Consumable/Tape to the following location for servicing:
|Customer Service & Showroom||Opening Hours:|
|10 Eunos Road 8, #14-01/02 Singapore Post Centre, Singapore 408600||Mondays to Fridays : 9.00am - 6.00pm|
|Tel : (65) 6538 3998(65) 6538 3998||Saturdays : 9.00am - 1.00pm|
|Fax : (65) 6296 8854||We are closed on Sunday and Public Holidays|
|Email : email@example.com||MRT: Nearest MRT (Payar Lebar) within walking distance|
* Brother Consumables include Ink Cartridges and Toner Cartridges.
Important: Please note that it is required to bring the machine, consumable/tape and proof of purchase to our Service Centre for detailed diagnosis.
|1. The warranty does not apply to equipment that are hired or rented by the purchaser.|
|2. All BROTHER equipment have to use genuine BROTHER consumable and accessories otherwise this warranty may be null and void.|
|3. Products under Category D and F are all carry-in.|
|4. Exchange policy (when applicable with 7 days of purchase and agreed by Brother International Singapore) only machine with full accessories, Styrofoam & box will be eligible for exchange. Machines without the above mentioned will not be entertained for an exchange.|