Privacy Policy


Brother International (Gulf) FZE. (hereinafter referred to as "Brother", "we" or "us") is committed to protect your personal data that you share with us. The following statement explains how we protect your personal data:

1. What Is Personal Data?
Personal data is any information which, in itself or tied with other information, could identify you as a specific individual and which may be contained in the information we collect by means set out in clause 2 below such as name, postal address, telephone number, email address, information related to the products or services which you purchased or used, returned questionnaire, any contacts, information related repairs or access logs of our websites.

2. How Brother Collects Your Personal Data
We collect your personal data:

- through our websites;
- by email, mail, telephone or other oral means; and
- by any other means.

3. How Brother Uses Your Personal Data
We will not use your personal data for purposes other than those notified to you in advance, except:

- to supply you with our products or services that you requested from us;
- to respond to your requests for after-sales service including queries and repairs. (There will be cases where we use your personal data, such as for communication to solve problems which occurred with our products or services provided to you.); and
- in compliance with the laws or the regulations of UAE.

4. Who Will Your Personal Data Be Disclosed To?
We will not, without your prior consent, disclose your personal data to third parties except:

- in a form or manner where the personal data is not identifiable as yours;
- to our affiliated companies and business partners, who are bound by confidentiality obligations, to the extent necessary to fulfill the purpose; or
- when required by law.

5. Compliance To Laws
We will comply with the laws and the regulations provided for the protection of personal data and guidelines issued by government agencies of UAE and the industry associations.

6. How Brother Handles Your Personal Data
To assure adequate level of personal data protection, we will maintain effective internal rules, have our assigned managers oversee the operations on your personal data and make our directors, employees and temporary staff aware of and abide by such rules.

7. How Brother Secures Your Personal Data
We take the security of your personal data very seriously and will protect it from leakage, destruction or alteration, so that you can feel confident in the security of information you provide to us.

8. Cookies
During the course of your visit to our websites, we may place a small file called a cookie on your computer to make the browsing more convenient to you. Although your computer could be identified with a cookie, we will not, without prior notification, use cookies with other personal data to identify you. You can set your browser to reject cookies.

9. Amendment to this Privacy Policy
We may amend this Privacy Policy in accordance with the revision of the applicable laws or any other reasons.